Frequently Asked Questions
Everything you need to know about your Elite Fitness journey.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy for gym equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for heavy equipment like treadmills or weight racks, a restocking fee may apply.
Do you offer international shipping?
Yes, Elite Fitness ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your supplements third-party tested?
Absolutely. All supplements sold at Elite Fitness undergo rigorous third-party laboratory testing to ensure purity, potency, and the absence of banned substances.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing options through Klarna and Affirm.
How do I care for my Elite Fitness apparel?
To maintain the integrity of the technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.