Returns & Exchanges
At Elite Fitness, we want you to be fully satisfied with your gear; if any item doesn't meet your performance standards, you can return it within 30 days of purchase. All returned items must be in their original, unused condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Elite Fitness account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all manuals and accessories are included to avoid restocking fees.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.
